Managing technology can be time-consuming. Especially if your in-house team needs more technical experience, it can take focus away from core business functions.
MSPs use remote monitoring technology to scan your IT environment constantly. This allows them to see and fix issues before they disrupt productivity or infiltrate your cybersecurity defenses.
Antivirus & Malware Protection
Computer systems must be protected against malware, software loaded onto a system without the user’s knowledge that performs malicious actions such as stealing data or holding that information hostage. A strong network security system runs antivirus and malware protection software to prevent these attacks.
Managed IT services can also provide staff with regular security awareness training to teach them how to spot phishing emails, create strong passwords, and other best practices. This helps protect against unauthorized access to sensitive data and meets regulatory compliance requirements.
Additionally, managed IT services can handle routine system updates and ensure that enterprise software licenses are current. This reduces the number of support calls and frees staff to focus on more important IT tasks. This makes your business more productive and improves IT cost efficiency.
Firewall & Intrusion Detection/Prevention
While firewalls protect data from malware and hackers, they must also be managed. A breached firewall can expose sensitive information, cause business downtime and erode customer confidence. IT service providers can quickly monitor your network and fix problems, reducing downtime and avoiding costly data breaches.
You may encrypt important information with the assistance of a managed IT service provider, and they can also teach your staff how to spot phishing emails and other threats. They can also provide ongoing security assessments and penetration testing to identify vulnerabilities attackers could exploit.
IT-managed services also make meeting compliance requirements easier and keep your employees productive by freeing them up to focus on day-to-day tasks instead of managing IT systems. Managed IT services are scalable and can be scaled down or up as needed without compromising service quality. This makes them an economical option for small and medium businesses. And, since managed services are a monthly fee, it’s easier to budget for them than hiring full-time IT staff.
Patch Management & Vulnerability Scanning
Vulnerability scanning is an automated high-level test that aims to identify security weaknesses in your system. It builds inventories of your systems and then compares them against a database to highlight any known vulnerabilities that need addressing.
Timely patch management safeguards your business from data theft and severe brand damage that inevitably follows a breach. It’s important to clearly understand the risk level for each asset on your network so you can prioritize which vulnerabilities need resolving first.
You also want to ensure your passwords are strong enough to prevent cyberattacks. Developing a password policy that requires non-alphanumeric characters, upper and lowercase letters, symbols, and punctuation helps keep your data safe. Additionally, it’s critical to periodically back up your data so you can restore it in the event of a catastrophe or hardware breakdown. For your staff to concentrate on what is most important to your company, IT-managed services may also help with this.
Backup & Disaster Recovery
Cybersecurity can mitigate the most common threats, but even the best-equipped teams can still fall victim to a successful attack. Your backups and disaster recovery plan can help you return to work when an incident occurs.
Data and services are interdependent and must be available to continue operations. For example, if an attacker manipulates your data to render it unreliable or a network switch fails, you won’t have access to the information you need.
Scaling a network takes significant coordination, workforce and new equipment. Managed IT services can provide the flexibility to grow as you do without hiring new employees or spending money on upgrades that may not pan out. They can also monitor your network constantly for issues that could transform into crises. That preventive approach can save your business a lot of money. In addition, many managed services providers include the cost of system upgrades in your monthly fee.
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